Privacy
LastPrice Ltd is the data controller. This page describes what we collect, why, and what we do not do. Ghana’s Data Protection Act (Act 843, 2012) applies.
What we collect
- Your phone number. It is how you sign in, how we tell you about your order, and how we confirm an order is yours.
- A number you typed at checkout even if the order did not go through. If the form turned you away, or something broke, or you left with your number in the box, we keep that number and what was in your basket so we can call you back and finish the order by hand. Nothing else from the form is kept with it — not your name, not the address, not a location pin. Ask us and we will delete it.
- Where to deliver, if you tell us — one optional line for your area and a landmark. It is not required; if you leave it blank we ask you on the call.
- We no longer ask for your location. The checkout used to offer a button that shared a map pin from your phone, and a box for a GhanaPost GPS code. Neither is asked for any more — nothing on this site reads your location. Pins shared with us before 30 October 2026 are still held against those orders; ask us and we will delete yours.
- Your orders — what you bought, when, and for how much.
- A payment reference if you pay by mobile money transfer, and any receipt you choose to upload.
We do not ask for your email address, and we never see or store your mobile money PIN. We take no card payments, so there is no card number for us to hold.
Why we keep it
To deliver what you ordered, to let you find the order again, and to keep the accounting records a business is required to keep. That is the whole list.
Who else sees it
- The person delivering to you gets your name, address and phone number, because otherwise they cannot find you.
- Our supplier is told which item to prepare. They are not given your name, number or address.
- Our payment and SMS providers process what they need to move money and deliver a message.
- Telegram carries the alert that tells us an order has come in, so that we can call you and bring it. That alert includes what you ordered, your phone number, and the name and address line you gave us, so the rider can find you.
We do not sell your data, and we do not send marketing messages you did not ask for.
Advertising and cookies
We advertise on Facebook and Instagram, and to see whether those adverts actually lead to orders we use the Meta Pixel. It records that a page was viewed, that an item was added to a basket, and that an order was placed, together with the value of the order. Meta sets a cookie and receives your IP address and the address of the page you are on, as it does on most shops you visit.
We do not send Meta your phone number, your name, your address or your location. Meta offers a way to match customers by those details and we have deliberately not switched it on. What Meta is told about an order is the reference, the value of the goods, and which items were in it.
We also use Google Analytics to see how the shop itself is used — which pages people open, what they search for, and where they leave. It sets a cookie and receives your IP address and the address of the page you are on. It is not given your phone number, your name, your address or your location, and it is not used to advertise to you.
You can stop either of these in your browser settings or with any content blocker, and the shop works normally without them — nothing about buying, tracking an order or getting a delivery depends on them.
Our logs
Server logs are scrubbed of personal data before they are written — phone numbers, addresses, location pins, one-time codes and payment details are redacted at source rather than trusted to be left out. A one-time code in a log file is a way into someone’s account, so it is treated as one. The number from an order that did not go through is the one exception, and it is not in the logs: it is stored in the database, which only we can read, for the single purpose of returning your call.
How long we keep it
Order records are kept for as long as tax and accounting rules require. Uploaded payment receipts are kept while the payment is being matched and for the period a dispute could still be raised.
Your rights
You can ask what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us and we will act within a reasonable time.